Since 1 January 2016, a consumer who has tried in vain, by means of a written complaint in accordance with the procedures provided for*, to resolve a dispute with a professional must be able, if he so wishes, to contact the consumer mediator responsible for the profession of domestic animal breeder:
CM2C
49 Rue de Ponthieu, 75008 Paris
https://www.cm2c.net
* Addressed electronically in the contact section of the website of the Union of Breeders of Purebred Cats (Udec) www.udec.pro